Competition Bureau recommends clear, standardized Internet pricing

In a press release today, Competition Bureau Canada is recommending increased clarity in pricing and contract conditions, be included in CRTC’s proposed code for Internet services.

In response to a recent CRTC call for comments, the Competition Bureau has made the following recommendations in their submission to the CRTC:

  • Customers should receive quotes that are clear, simple and standardized;
  • Advertised prices should include all mandatory fees;
  • Services represented as “unlimited” should actually be unlimited;
  • The code should be competitively neutral, without being overly burdensome; and,
  • The code should be reviewed regularly, and at the same time as other codes.